Terms of use

Welcome to our online shop eftopia.eu. We are a company that takes carob as raw material and provides vertically integrated production for all our products. Please read the following terms of use carefully before proceeding with purchases from our store.

1. Acceptance of Terms: By accessing and using our online store, you fully accept these terms of use and agree to comply with all applicable laws and regulations.
2. Products and Descriptions: We make every effort to present our products accurately, including information on composition, quality and available quantities. However, we are not responsible for any inaccuracies or errors in product descriptions. We recommend that you carefully read the labels, instructions for use and warnings before purchasing a product.
3. Prices and Payments: Product prices are listed in euros and include VAT. Payments are made through a secure credit card transaction or other accepted payment methods provided on the website. We encourage you to check the security of your connection before agreeing to make any transaction.
4. Shipping and Delivery: Products are shipped to the address you specify when completing the order. We make every effort to ship your orders on time, but we cannot guarantee the exact delivery date as this depends on many factors, such as the shipping location and shipping carrier services. Most orders are delivered within a certain time frame, but there is a possibility of delay due to unforeseen circumstances.
5. Returns and Cancellations: If you are not satisfied with your purchase, you can request a return or cancellation of your order within the limited time frame and in accordance with applicable laws and the store’s return policies. Please note that some products may not be returned due to health or safety reasons.
6. Personal Data: During the purchase process, we will collect certain personal information in accordance with our privacy policy. This information is used solely to fulfill your order, communicate with you about the order and provide the requested services. They are not distributed, sold or disclosed to third parties without your consent, unless required by law or necessary to fulfill the order.
7. Copyright: All copyrights related to the content of our online store, such as texts, images, logos and graphics, belong to the store or its partners. Reproduction, copying, modification or distribution of the content is prohibited without the written permission of the store.
8. Changes to the Terms of Use: We reserve the right to modify the terms of use at any time without prior notice. We recommend that you review the terms periodically to be informed of any changes.
9. Liability: Our online store is not responsible for any loss, damage or injury caused by the use of the products purchased. It is important that you follow the usage and safety instructions that come with the products and use the products with discretion.
10. Contact: If you have any questions, concerns or complaints about our online store or your purchases, please contact us using the contact information provided.